Privacy Policy

Privacy Policy for Kumar Repair

Last updated: 01.01.2025

1. Introduction

Welcome to Kumar Repair! Kumar Repair provides HVAC and home appliance repair, service, and installation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kumarrepair.com and use our services. Please read this Privacy Policy carefully. If you disagree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect information directly from you, automatically as you interact with our website, or through third parties. This information may include:

• Personal Information: Your name, email address, phone number, address, and payment details.
• Service Information: Information about the appliances or HVAC systems you need serviced, repaired, or installed.
• Usage Information: Information about your interactions with our website, such as pages visited, time spent, and other analytics data.
• Device Information: IP address, browser type, operating system, and similar technical details.

3. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our services, including scheduling and carrying out repairs, service, and installation.
• Process payments and manage billing information.
• Communicate with you regarding service updates, confirmations, customer support, and other inquiries.
• Send promotional materials or special offers (if you opt-in to receive these).
• Analyze website usage to improve our website and user experience.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, analytics, and other essential business functions.
• Legal Obligations: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell, trade, or otherwise transfer your information to outside parties unless we provide users with notice and obtain consent, as required by law.

5. Data Security

We use reasonable and appropriate security measures to protect your information. However, no data transmission over the internet or storage system can be guaranteed to be completely secure. We cannot ensure the security of any information you transmit to us.

6. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities to enhance your experience on our site. You can disable cookies through your browser settings, but doing so may affect the functionality of our website.

8. Your Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, or delete your data. Please contact us if you wish to exercise any of these rights.

9. No Refund Policy

Please note that we offer a 30-day warranty on our services. However, we do not provide refunds for any services rendered.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kumar Repair
Email: contact@kumarrepair.com
Phone: 09891407469 011 46543268